Payment Policy

Last updated: 15 June 2026

Here’s how payments work at Rouvib, run by Jonnpa LLC. Everything’s charged in US Dollars (USD) through a secure checkout, and because we print to order, your payment is what kicks off production. For shipping, see our Shipping Policy; for returns, see our Refund and Returns Policy.

How You Can Pay

  • Cards: Visa, Mastercard, American Express, and Discover, handled securely by Stripe.
  • PayPal, using your balance, linked bank, or saved cards.

When You’re Charged

  • We charge the full amount at checkout, not when your order ships.
  • Since every item is printed to order, production only starts once your payment clears.

Order Confirmation

  • You’ll get a confirmation email within a few minutes of a successful payment, with your order number and details.
  • If it’s not there within an hour, check your spam folder before reaching out. No payment, no confirmed order.

Pricing

  • Every price, fee, and total on rouvib.com is shown and charged in US Dollars (USD).
  • The price at checkout is the price you pay.
  • Prices can change over time, but never for an order you’ve already placed and paid for.

Tax

  • Sales tax is worked out at checkout based on your shipping address.
  • You’ll see the exact amount in your order summary before you pay.

Secure Checkout

  • Checkout runs over encrypted SSL/TLS connections.
  • Payments are handled entirely by Stripe and PayPal under their PCI-DSS standards, and your full card number never reaches our servers.

Pre-Authorization Holds

  • Your bank might place a temporary hold when you order, to confirm the funds.
  • It’s not an extra charge, and it usually clears on its own within 3 to 5 business days, depending on your bank.

Canceled or Failed Orders

  • If a payment fails, no order is created and nothing is charged.
  • If you cancel within 24 hours (see our Refund and Returns Policy) or we cancel a paid order before production, the full amount goes back to your original payment method.
  • For a failed payment, any hold is released by your bank on their own timeline.

Promotions and Discount Codes

  • Enter a valid code at checkout to apply it before you pay.
  • One code per order unless we say otherwise, and codes can’t be added after an order is placed.
  • Each code can have its own expiry, minimum, or exclusions, and we may change or end a promotion anytime.

Billing Address

  • Use the billing address registered to your card or PayPal account.
  • A mismatch can make your bank flag or decline the payment.

Fraud Prevention

  • We screen orders for fraud signals like address mismatches and unusual patterns.
  • We can hold, verify, or cancel any order we reasonably think is fraudulent, and we may ask for extra verification on some.

Chargebacks

  • Hit a problem with a charge? Please email contact@rouvib.com first — we usually sort things out within one business day.
  • We dispute chargebacks we believe aren’t warranted, especially when an order was made and delivered as described.

Your Privacy

  • Your payment details are handled by Stripe and PayPal under their own security standards.
  • How we handle your personal information is in our Privacy Policy, and you can manage your choices on our Do Not Sell My Information page.

Reach Us

Website rouvib.com is owned and operated by Jonnpa LLC

Company Name: Jonnpa LLC

Company Number: B20260262078

Business Address: 16434 Halsey Street, Granada Hills, CA 91344, US

Email: contact@rouvib.com

Phone: +1 (805) 309-5360

Contact Form: Click here

Business Hours: We’re here Monday to Friday, 9:00 AM – 5:00 PM Pacific Time, PT.

Response Time: We’ll get back to you within one business day.